Creating a Chromebook Recovery USB
- Shane Mitchell
Use this Guide to Create a Chromebook Recovery USB to fix Chromebooks with a damaged OS
What do you do if you’ve spent time wiping Chromebooks and come across one after the wipe that has this message or one similar
If you see this message you can create a help desk ticket and send the device into repair and they can recover the ChromeOS for you.
Sign into your SSO on a Chromebook that is working
Click the small circle in the bottom left corner of screen
Click on Chrome Web Store
In the Chrome Web Store Search bar type: Chromebook Recovery Utility and select it from the list.
Click on Chromebook Recovery Utility
Check to make sure that it says “installed”, if not install it.
In the search bar type in the model number from the Damaged Chromebook Screen and click Continue
Insert your USB into one of the Chromebook USB spots when prompted to do so
Select your USB from the drop down menu and click on Continue
Click on Create New to start the process of creating the Chromebook Recovery USB
The process will take some time, click on Done when it says: Success! Your Recovery media is ready
Plug the USB Chromebook Recovery Tool that you created into the Chromebook with the damaged OS and follow the prompts to recover the Chromebook OS.