SSO Password Resetting-from ClassLink Login Screen
Make sure computer is set to “employees” domain before attempting to login.
SSO Passwords expire every 90 days. Password Reset reminders are sent for 10 days in a row to your CISD Outlook email.
SSO accounts will lock for 15 minutes after 5 failed attempts, DO NOT attempt to login again or reset your Password until that time has expired.
Go to the ClassLink login page, https://launchpad.classlink.com/conroeisd using Chrome or Edge as your browser on any unlocked computer, Chromebook, or personal device, and click "Help I Forgot My Password".
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Enter your CISD Username and click the Check.
Choose either of the Password Recovery Methods you set, SMS and/or Email (questions are no longer available). A code will be sent via Text or Email.
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Once you have entered the code you received through Text or Email, you’ll be asked to set a new Password.
Follow the parameters for new PW and do not use 3 or more repetitive or sequential characters or symbols. (abc, 123, ccc, etc.)
Make sure the new PW is 10 characters or more for employees.
Make sure to update this new PW on any other devices you login to your ClassLink SSO on.