Use this guide to add Google Authenticator to your phone for SSO Access. This is a FREE app.
Go to the App Store or Play Store, search Google Authenticator, with the multi-colored asterisk.
Download then Open. (if you have a new phone, you’ll need to download a new app and delete the old)
Click on the Google authenticator app then click on Get started:
If you get this message, click “Use Authenticator without an account”
We do not use a “Code” or have to Sign-In, now click the “+” Plus sign:
Setup up app and click Scan QR code (your phone may ask for approval to use your camera’s settings, say Yes) Scan QR after logging into SSO and your ClassLink Code will appear in the app:
DO NOT use your phone’s camera to scan the QR code.
You must be in the Authenticator app to scan the QR code.
If a code does not appear after clicking Add a Code, contact the Help Desk, help@conroeisd.net to have your QR code reset.
Once reset, go back to the SSO on your computer and login, a new QR code will appear.