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How to Wiped iPads with an IOS of 12.5.7 or lower

  1. Open iTunes on the computer. You may need to first install iTunes if your computer does not already have the software.

  1. Connect the iPad to the computer.

  1. Hold down the Power and Home button until you see the iTunes logo.

iPad Screen image after holding down Power and Home Button

  1. Click on Restore.

Picture of Update and Restore Pop-Up in iTunes

  1. Click on Restore and Update.

Picture of Restore and Update Pop-Up

  1. Let it run through the process, click through the setup steps, and then the iPad is ready to use.

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