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Use this guide to add Google Authenticator to your phone for SSO Access. *This is a FREE app.
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Unless you have done an iCloud backup to use your old GA app, you will have to have your QR code reset by Help Desk after re-downloading the app and completing the below steps. This app CANNOT be transferred. |
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Go to the your App Store or Play Store, search Google Authenticator, with download the multi-colored asterisk app. This is the only app approved for use by Conroe ISD. **This app does NOT require a Login or Code** |
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Download then Open. (if you have a new phone, you’ll need to download a new app and delete the old.) |
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Click on the Google authenticator app then click on Get started: |
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If you get this message, click “Use Authenticator without an account”. Do NOT login with Google. |
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We do not use a “Code” or have to Sign-In, now click the “+” Plus sign: |
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Setup up app and click Scan QR code (your phone may ask for approval to use your camera’s settingsaccess to camera, say Yes)and click Scan QR after logging into SSO and your ClassLink Code will appear in the app:code after it has been reset by Help Desk. |
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You will need to Email the Help Desk so they can reset your QR code, unless you did an iCloud backup and you exported the old app. help@conroeisd.net |
DO NOT use your phone’s camera to scan the QR code.
You must be in the Authenticator app to scan the QR code.
If a code does not appear after clicking Add a Code, contact the Help Desk, help@conroeisd.netto have your QR code reset.Once reset, go back to the SSO on your computer and login, a new QR code will appear. Once your QR code has been reset and you use the app to scan it, you will see a new code under “ClassLink”.
These codes reset every 30 seconds when the app is open. If you need more time, you may wait for a new code to refresh.
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