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For multifactor options, locate the “Security”
Mobile Authenticator users (who have access to their SSO) can add a new phone or device under “Security”. (If a saved device has exceeded 30 days and the user does not have access to the SSO, contact the Help Dek for assistance.)
Select Mobile Authenticator and click configure
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Click Reset Authenticator. (Open the Google Authenticator app on your new device. This app cannot be transferred from your old phone. Delete and download new app. (Click on Get Started OR , Use Authenticator Without an Account then the Plus symbol and let the App download then open your camera.)
This is the only authenticator app approved for use by Conroe ISD.
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Click Reset Authenticator. Scan your new QR code, enter your verification code, and click Save.
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c. Image users (this option is not available to all users) can click the current image for a full display of images.
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**If you do not have your PW autosaved and cannot login to your SSO, please contact the Help Desk for assistance. help@conroeisde.net Please give them specific information, screenshots if available, and always include your CISD Username and 6-digit EIN.