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For multifactor options, locate the “Security”
Mobile Authenticator users (who have access to their SSO) can add a new phone or device under “Security”. (If a saved device has exceeded 30 days and the user does not have access to the SSO, Help Desk will need to reset the Multi-factorcontact the Help Dek for assistance.)
Select Mobile Authenticator and click configure
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Delete old phone number and add new number. Click Save. Your phone will receive a text message. Enter the code under Verification Code; then click submit.
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c. Image users (this option is not available to all users) can click the current image for a full display of images (this option is not available to all users) .
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**If you cannot access your SSO from a device that your SSO password is autosaved ondo not have your PW autosaved and cannot login to your SSO, please contact the Help Desk for assistance. help@conroeisde.net Please give them specific information, screenshots if available, and always include your CISD Username and 6-digit EIN.