Canvas Parent/Guardian Login FAQ

You must have a personal email address listed as primary at your child's school and register for a Parent Portal account associated with that same email address first. Once your Parent Portal account is set up, you can access Canvas through your Parent Portal.

Go to Conroe ISD Parent Portal and enter your email address select “Forgot Your Password?” and a temporary password will be emailed to you.

Your student’s campus should be able to assist you with any Parent Portal questions.

Select “Help” then “Conroe ISD Canvas Parent/Guardian Information” this will open a page to help you get a little familiar with Canvas.

Please note Canvas LMS is available only for grades 3–12. First, confirm you are observing your child by selecting “Account” then “Observing.” If the child appears, the teacher may have not published the courses. If the child does not appear, submit a ticket by selecting “Help” then “Report a Problem.”

To check which children you are observing select “Account” then “Profile” then “Observing”, the page will list all the children you are currently observing. If you have a child missing from the list the select “Help” then “Report a Problem”, give details of the issue and someone will respond with information.

You will only be able to view courses that have been published (made available by the teacher). To check if the courses are published or not select “Courses” then look for “All Courses” (at the top of the page). You will see all courses listed, only those that have “Yes” under the “Published” column are available to view.

To filter your dashboard by student, click the “Student” drop-down menu on your dashboard, then click the student’s name. You will only be able to view courses that have been published (made available by the teacher) for your student.

If the courses are published (made available by the teacher) then you’ll be able to see any content the teacher has added to the calendar. On a computer, you can view up to 15 courses and confirm their selection through a color-coded calendar. However, the app only supports up to 10 courses. Additionally, some teachers might not be using the calendar feature.

On the app you can only view events on the calendar for courses that are published (made available by the teacher) and selected to be viewed.

Grades in Canvas are not viewable by parents. For your student’s official grades, you would need to view your Parent Portal account to access your Home Access Center, where you can view your student’s grades.

A: If the teacher has published the course, you can see it. Not all teachers publish their courses; if you don’t see it, the teacher likely hasn’t published it. From your Canvas LMS dashboard, go to “Courses” then “All Courses.” If it says “No” next to “Published,” the teacher has not made the course live for you to access.