Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Eduphoria Help Desk Tickets

  1.  Log into your CISD SSO and find the Eduphoria App.  

Image Removedimage-20240926-170310.pngImage Added

  1. Click Helpdesk 

...

image-20240926-170402.pngImage Added

  1. In the bottom left corner click “Create Create a New Request”Request

...

  1. Select from the menu options for Technical Support.

Info

Most Program Access requests must be submitted in Formspace

...

and not a Helpdesk ticket.

User Account Assistance is for Login Issues.

Software Applications or Programs Assistance are used for Eduphoria issues etc.

...

  1. Once After you have chosen select the appropriate selection, option and filled out complete the form, your assigned Campus Technician or District Network Technician will be notified.

Note

If your issue is related to Strive or you receive an electronic signature error, try updating your Eduphoria profile

first by selecting a new security question or answer.   

Image Removed

Image Removed

. You can find more information here Updating your Eduphoria Account Profile