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Using eSchool and VIEW-IT together to help parents enter the correct information to register for a PAC account.
Make sure what you see in the student information in View-It matches what is in eSchool.
Check for extra spaces in eSchool fields and information. Extra spaces will cause the correct information the parent is entering to not be accepted on the online form.
Check what fields first and middle names, etc. are entered. If the student’s first and middle name are enter entered on the “first name” line and the parent is entering the middle name on the form in the correct field for middle name, their registration form will be rejected.
Check to be sure their email is entered correctly, spaces, spelling, letters, dots, underscores, etc.
Check that all information that the parent is entering is the same as, and up to date, in eSchool.
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Parents are not automatically given a PAC account when registering their child in a Conroe ISD school. The must fill out the online registration form from the Parent Access Page found on our CISD website.
Check the student's registration information in eSchool under “Registration”, Student “Student Demographics”, “Entry/Withdrawal” to see if the student was withdrawn at some point and returned.
When a student is withdrawn, or moved schools (also withdrawn), the parent’s PAC account is automatically deleted.
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Note for REGISTRARS: Separating Parents into Parent Guardian 1 & Parent Guardian 2. |
When both parent parents have an email listed in their child/ren's registration information, they can both created create a PAC account.
HOWEVER, only the “Primary” email will have access to Parent Canvas.
For both Parents to use their PAC account (email) and Password for Parent Canvas, they must first be separated into Parent Guardian 1 & Parent Guardian 2 in eSchool Registration by the Registrar. This would make both emails a “Primary Email” giving them both access in Canvas using their PAC account credentials.
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