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A: You must have a personal email address listed as primary at your child's school and register for a Parent Access Portal account associated with that same email address first. |
Q: I have a Parent Access Portal account but forgot my password?
A: Go to https://pac.conroeisd.net/ and Conroe ISD Parent Portal and enter your email address select “Forgot Your Password?” and your temporary password will be emailed to you.
Q: I’m using my Parent Access information and I cant get in, I get “Invalid username or password” message?
A: You can go to https://pac.conroeisd.net/ and use the forgot password link to have the password emailed to you. You must capitalize the passwords exactly as it is stored.
Q: Who do I contact if I have questions about Parent AccessPortal?
A: Your child’s campus should be able to assist you with any Parent Access Portal questions.
Q: I know my password and I still can’t log in to my Canvas account, what do I do?
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A: If the courses are published (made available by the teacher) then you will be able to view any content the teacher has created on the calendar. On a computer you can view up to 15 courses, confirm that they are selected (calendar is color coded) but on the app there is a limit of only 10. Another reason could be that some teachers may not be utilizing the calendar.
Q: I changed my password in Parent Access (PAC) and I still can’t log in to Canvas, why?A: It takes 24 to 48 hours to update the information to Canvas, if after that time you still can’t log in then please submit a ticket by selecting “Help” then “Report a Problem”. Q: Why don’t I see courses for my child?
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