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Try these troubleshooting tips if your iPad is not connecting to EDU WIFI |
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iPad: Switching to CISD-EDU WiFi Troubleshooting Tips |
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Click on Settings. |
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Click on CISD-Guest. |
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Click Accept. |
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Wait a few moments to make sure the connection was successful and then click Done in the top right corner of the screen. |
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On the WiFi settings screen, see if the iPad switches automatically from CISD-Guest to CISD-EDU. |
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If the iPad does not switch automatically, try turning the WiFi off, wait a minute, then turn the WiFi back on using the Green Toggle button. |
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Wait a few minutes and if the iPad still does not switch to CISD-EDU, try manually clicking on CISD-EDU. |
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If you are prompted for the password for CISD-EDU then you will need to |
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Wipe the iPad. Settings>General>Erase All Contents and Settings. |
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If you are unable to erase the iPad using the steps above, you can Wipe an iPad using Itunes. |
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If you continue to have issues after trying out these troubleshooting steps please create a help desk ticket and send the iPad in for repair. |