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Most common parent login questions for Canvas. |
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Q: I’m using my Parent Access information and I cant get in, I get “Invalid username or password” or password” message?
A: You can go to https://pac.conroeisd.net/ and use the forgot password link to have the password emailed to you. You must capitalize the passwords exactly as it is stored.
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Q: I have 21 courses between my 3 children. Why can’t I see all of the courses on the calendarthe calendar?
A: If the courses are published (made available by the teacher) then you will be able to view any content the teacher has created on the calendar. On a computer you can view up to 15 courses, confirm that they are selected (calendar is color coded) but on the app there is a limit of only 10. Another reason could be that some teachers may not be utilizing the calendar.
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A: To check which children you are observing select “Account” then “Profile” then “Observing”, the page will list all the children you are currently observing. If you have a child missing from the list the select “Help” then “Report a Problem”, give details of the issue and someone will respond with information.
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A: You will only be able to view courses that have been published (made available) by the teacher. To check if the courses are published or not select “Courses” then look for “All Courses” at the very bottom of the courses listed. You will see all courses listed, only those that have “Yes” under the “Published” column are available to view.
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