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Log into your Canvas account from the app in the SSO using Chrome or Edge as your internet browser.
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Once in Canvas, enter the assignment/page/quiz in which you are having an issue, then Click the “Help” tool located in the left margin, then click report a problem. (Doing this will send the exact page URL location that will help our support team troubleshoot your issue.) This tool is available to all Canvas users.
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REPORT A PROBLEM EXTERNALLY: If you are unable to access your SSO, or are a Parent, a ticket can be placed from the main Canvas login page. |
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Click Help then Report a Problem and continue with the same instructions above making sure that you provide the email associated with your Canvas account, so that our support team can follow-up.
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Thanks for visiting, you can “Report a Problem” from the Canvas Help menu.